On May 14, 2025, from approximately 1:29 PM to 2:12 PM PST, a configuration change introduced a corrupted setting that decreased the availability of the Drive Classic v1 APIs. Our monitoring systems promptly alerted us to the issue, and upon identification, we initiated and completed a rollback to restore normal service.
The impact of this incident was limited to Drive Classic v1 APIs. Drive v2 APIs and order fulfillment systems remained fully operational throughout the incident. To avoid recurrence, we have implemented stricter validation checks and enhanced change management procedures for critical configuration files related to the Drive Classic v1 APIs. We apologize for any inconvenience caused and appreciate your understanding.