Merchant Portal - Partial Outage of Orders List and Order Details page

Incident Report for DoorDash

Resolved

We've scaled the pods to mitigate this issue and seen recovery since 11:05am. Team is investigating the root cause.
No further updates on this incident. Postmortem to follow.

Posted Sep 21, 2022 - 13:02 PDT

Update

We are continuing to investigate the issue and try to mitigate. The current workaround is to refresh the page.

Posted Sep 21, 2022 - 12:33 PDT

Investigating

We have detected an issue causing Orders List and Order Details page in Merchant Portal to intermittently return an error. The current workaround is to refresh the page.

We are actively investigating.

Posted Sep 21, 2022 - 08:30 PDT

This incident affected: Merchant Portal.