Doordash orders - Issue detected

Incident Report for DoorDash

Postmortem

An internal traffic configuration change caused a temporary disruption in request handling for a public-facing endpoint. As a result, the OpenAPI endpoint was briefly unavailable for a few minutes. To prevent recurrence, we've increased resource limits, improved alerting thresholds, and are auditing traffic entry points, health monitoring, and autoscaling strategies

Posted Aug 04, 2025 - 13:10 PDT

Resolved

This incident has been resolved.
Posted Jul 14, 2025 - 11:57 PDT

Update

We are continuing to investigate this issue.
Posted Jul 14, 2025 - 11:56 PDT

Investigating

We have detected an issue with the orders functionality. We are investigating.
Posted Jul 14, 2025 - 11:40 PDT
This incident affected: Merchant - Marketplace (Orders).